Why companies struggle with AI-powered scalable systems

Hosted By
Alane Boyd and Micah Johnson
November 24, 2025
< 30 minute listen

Maximize Business Potential: Implementing AI-Powered Scalable Systems

Key Takeaways

  • Leadership in AI Adoption: Many businesses are eager to adopt AI but lack strategic clarity.
  • Focus on Small Solutions First: Instead of tackling significant problems, addressing smaller tasks with AI often offers a greater cumulative impact.
  • Avoiding Tool Overload: Choosing the right AI tools is essential to prevent overwhelm and maintain efficiency.

Addressing Leadership Challenges in AI Adoption

In today's fast-paced business environment, adopting artificial intelligence (AI) isn't just an option; it's a necessity. Yet, many companies find themselves grappling with strategic confusion at the leadership level. As Micah noted, companies recognize the value of AI but often express, "Want to use it, no idea where to start." This strategic uncertainty is prevalent, and business leaders struggle to identify effective entry points for integrating AI into their operations. Elaine emphasized that leaders can feel "a little ping ponged," being pulled in various directions on AI implementation.

This lack of understanding can paralyze decision-making, causing leaders to hesitate or make misguided choices about AI integration. Businesses must outline a clear roadmap for AI utilization, addressing what AI can do, should do, and should not do. As Micah underscored, there's a notable "leadership gap" stemming from the inadequate grasp of AI's potential and limitations, which leads to a divide between aspirations and achievable outcomes. The need for leadership to become proactive learners and communicators about AI grows paramount to bridge this gap effectively.

In addressing these leadership challenges, creating a unified vision for AI's role within an organization is crucial. It involves continuous learning and open dialogue to understand the rapidly evolving AI landscape. Workshops and training sessions can empower leaders with the knowledge to steer their organizations confidently through AI adoption.

Prioritize Small, Incremental AI Solutions for Maximum Impact

When discussing AI implementation, the conversation often drifts toward solving big, complex issues. However, Micah advises against this. Instead, he suggests companies focus on "solving the 50 small things" as this approach tends to result in a "multiplier of positive impact." The crux is to achieve incremental improvements that, collectively, streamline operations significantly. Micah elaborated, "if you're trying to solve a big problem with AI agents…it is going to take time," whereas smaller solutions require less maintenance, thus allowing for quicker execution and minimal training.

Elaine concurred, observing that business leaders often gravitate towards complex solutions and miss out on the numerous small wins AI could afford them. By identifying operational processes that are mundane or repetitive, businesses can deploy AI to enhance efficiency without the need for major overhauls. As Micah explained, once several small AI agents are in place, they can be linked progressively, creating a robust, interconnected system, unlike in the past where big solutions were needed upfront.

“Wouldn't it be cool if one agent could talk to another agent? Hell yeah, it can," Micah stated, highlighting the transformative potential of small, interconnected AI systems. This approach not only augments operational capacity but also sets the foundation for scalable growth by gradually integrating and refining these solutions.

Streamlining Tool Choices to Prevent Overwhelm

With the proliferation of AI tools, businesses often find themselves in a state of "option paralysis," unsure of which tools will best serve their needs. As highlighted in the discussion, Micah warned of "tool overload," where businesses, bombarded by choices, struggle to select and commit to the right AI solutions.

The secret to avoiding this paralysis lies in adopting a pragmatic approach: choose tools that cater to specific tasks instead of lumping everything together. Elaine pointed out the importance of gaining proficiency in a few select tools before diversifying. Companies should strive for a balance, picking tools that not only fit current needs but can also adapt and integrate easily as operations evolve. Micah emphasized this, noting, "Do you solve 50 small things or one big thing?" Inferencing that the latter often involves hurried or incompatible integrations, proving more cumbersome in the long run.

Therefore, businesses must establish an evaluative process to ascertain which tools are essential – focusing on those that enhance productivity without unnecessary complexity. Moreover, staying informed about emerging technologies and occasionally reassessing tool efficacy will help organizations remain competitive and agile.

Navigating the Future with Scalable Strategies

As businesses venture deeper into the digital era, the dialogue surrounding AI-integrated operations is evolving. Every company, regardless of size, needs to redefine how it operates and scales its business. This journey, as Micah and Elaine highlighted, involves embracing scalable systems tailored through trial and refinement of small solutions.

Transitioning to AI-powered models requires strategic vision, informed leadership, and a nuanced understanding of tools. It’s a journey where businesses must exercise discernment. Instead of jumping on every new technology, there’s wisdom in executing minor yet impactful AI usages that align with business objectives, file-sharing, and communication channels. These incremental advancements are what yield lasting success amidst the digital revolution, safeguarding competitiveness and operational integrity.

Companies that embark on this journey, learning from discussions like those shared by Micah and Elaine, position themselves ahead, navigating with confidence and adeptness. AI’s future in business isn’t limited to the toolsets it provides but flourishes through how strategically it’s woven into the very fabric of daily operations, ensuring that responsiveness, creativity, and efficiency coalesce to pave the way for unprecedented growth and innovation.

Show Notes

In this episode of Automate Your Agency, Micah and Alane break down the five hidden roadblocks that stop companies from scaling — even when they’re investing in AI. From leadership confusion and tool overload to the danger of siloed systems and bottlenecked knowledge, they reveal the patterns they’ve seen across hundreds of businesses (and lived through themselves).

You’ll learn why solving small problems first beats chasing big, complex AI projects — and how to design systems that scale without adding chaos. Whether you’re a founder, operator, or department lead, this episode will help you identify where your company is stuck and what to fix first.

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For more information, visit our website at biggestgoal.ai.

Alane Boyd

Co-CEO, Biggest Goal

is a visionary leader and serial entrepreneur with two successful SaaS exits under her belt. Recognized as a Top Leader under 40 and a finalist for Top Companies to Watch in 2021, Alane's expertise spans operations, sales, marketing, and technical skills. A published author and a mentor to many, she is passionate about impact-driven, result-oriented leadership.

Micah Johnson

Co-CEO, Biggest Goal

is an accomplished entrepreneur and advisor, known for his ability to bridge the gap between business requirements and technical execution. With a knack for identifying system gaps and implementing solutions, Micah has been recognized as a Top Leader under 30 and has significantly contributed to scaling businesses for large brands and manufacturers across the US.